Did you know that the healthcare sector has been developing new professionals who face challenges regularly? While in the middle of these challenges, healthcare professionals always need effective ways to recover from the experienced difficulties. Resilience is a multidimensional construct that explains why people face constraints, yet their consequences can be positive and adjust to the experiences thought to be threatening (Palacio et al., 2019). At various levels, professionals face more challenges than others and require recovery procedures to cope with workplace stressors (Afshari, 2021). Regardless of the recovery procedure, the implications of resilience are wide-reaching because healthcare professionals’ modern demands and challenges turn out to be stressful. Considering a situation like this, it is evident that resilience is difficult to conceptualize based on social, demographic, and personality factors (McKinley et al., 2019). In this paper, resilience parameters must be examined independently regarding how they affect social workers and doctors.
To social workers, resilience is observed in maintaining positive relations in their personal and working lives. Social workers are the most accessible healthcare staff to the public. Social workers interact with patients who have not yet been diagnosed and could encounter unpredicted challenges (Madrigano et al., 2017). At times, the anxiety of answering questions beyond the social workers’ expertise poses challenges to their general productivity. The surest way to develop resilience is social workers is by showing them that other people care about them (Mahmoud & Rotenberg, 2019). Therefore, their resilience is of utmost importance as they should show empathy to patients.
Social workers are expected to work on a wide range of styles and effectively manage themselves as they interact with patients. However, health inequalities cut across the priority areas in healthcare. For instance, during the COVID-19 pandemic, social workers faced increased cases that overwhelmed their mental conditions and made them offer social support to the affected patients (Li et al., 2021). This demands the social workers’ resilience to empower people and develop a supportive environment for all those they interact with (Madrigano et al., 2017). Social workers should be resilient to manage stress and improve emotional intelligence. Their comments and recommendations are treated as conclusive remarks that dictate the next move of the patients. Social workers need resilience to avoid getting blamed related to medical mistakes made by misinformed patients.
Doctors are viewed as professionals with the highest level of expertise and are not expected to fail. The lofty expectations placed on doctors’ shoulders increase burnout and other stress-related diseases (Brennan, 2017). Under the elevated stress level, doctors’ resilience lowers and makes them incapable of caring for themselves (Cooper et al., 2020). Doctors’ resilience is closely related to their productivity, and burnout symptoms offer vital information about their working conditions (West et al., 2020). In cases of diseases where the cause is unknown, doctors are expected to research and resolve them. For instance, the COVID-19 pandemic affected the mental state of doctors as they embarked on scientific research to contain the condition (Wu et al., 2020). Therefore, they need resilience to bounce back and remain sensitive to the needs of those who can speak to them directly.
Resilience training for doctors focuses on creating more than personal resources to use in healthcare. The doctors’ careers’ modifiable factors are affiliated with their resilience. Doctors interact with patients in the most critical conditions, and their intervention is needed to improve their conditions (Madrigano et al., 2017). Doctors with families get high levels of burnout, resulting in unexpected outcomes at their workplace (Buck et al., 2019). To doctors, resilience involves psychological testing to determine the connection between them and their patients.
Resilience is needed to ensure that the healthcare professionals in the physician departments have signature skills that differentiate their work based on deficiencies. Besides, the doctor is trained in resilience to ensure that they provide patients with quality care that can be sustained through all levels of healthcare. As the party that gets reported to, doctors need to resolve their problems and other healthcare staff working with them.
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