Nowadays, one may observe the rapid technological development in many areas, including medicine. Considering the service delivery sector’s orientation towards remote service provision, it is essential to know strategies to improve the remote health care services delivery. It articulates the necessity to develop an evidence-based care plan to improve the maintenance of a patient based on the Villa Health Remote Collaboration on Evidence-Care media scenario. The plan is based on two key factors in the successful delivery of health care services: patient safety and outcome.
Some difficulties can accompany the remote provision of health care services and interdisciplinary cooperation. With respect that the basic principle of performance is based on remote care, it entails applying online technologies. Remote treatment leads to increase healthcare productivity, enabling evidence-based care and more efficient patient case management for patients (Kanagachidambaresan, 2020). However, it causes the possibility of confidential data leakage and complexity when considering additional information about the Villa Health patient, including analyzes, and X-rays. This fact formulates the first part of the evidence-based plan, namely the security aspect. Thus, it is proposed to develop specialized software for remote medical services provision, which will be centrally implemented in organizations similar to Villa Health.
A prerequisite for high-quality remote delivery of medical services is the availability of sufficient information. According to Linsley et al. (2019), EBP (Evidence-Based Practice) aims to give nurses the best evidence-based data available. Therefore, according to the evidence-based plan, the software will not only encrypt the Villa Health patients’ data to prevent leakage but also have all the extensive information about the patient. This information will include the EMR (Electronic Medical Record), in addition, it will allow patients to fulfill all necessary additional information to be used by nurses. Thus, in the case of specific diagnoses such as, for example, Reye Syndrome, it would be possible to cure it maximally effectively. Moreover, it would be possible to get supportive interventions in home care. The EBP includes providing excellent care delivery and encouraging effective nursing interventions (Linsley et al., 2019). Thereby, the proposed evidence-based plan satisfies two main factors of successful care, namely safety and outcome for Villa Health patients.
The evidence-based plan for Villa Health patients’ outcomes and safety improvement includes several phases. The first phase is the software development itself, further, it is necessary to carry out a centralized implementation of software in Villa Health and other institutions providing remote medical services. After that, one needs to inform the staff about the features of the software and conduct training. Accordingly, it is necessary to inform the patients by posting advertisements on websites and other resources. The software will contain the user manual for patients, and its interaction will be intuitive and simple.
The proposed plan addresses the aspect concerning the importance of having complete information, as it can sometimes affect the outcome of the service delivery process. According to the scenario considered, the patient had some red marks on the ribs, which were further observed by nurses through a camera. The main point in the remote health care provision is increasing patient satisfaction (Kanagachidambaresan, 2020). However, incomplete information and the necessity to view important visible symptoms through a camera can lead to some difficulties. Thus, the proposed software would include detailed images of all visible symptoms uploaded to the patient’s account.
According to the proposed plan, the software will affect many parts of the remote health services provision chain. Firstly, it concerns the patient, namely, downloading data and interacting with the personal account. Further, the medical staff analyzes this data and enters into communication between other departments and the patient. The proposed plan is based on the Iowa Model of EPB, which focuses on the entire healthcare system (e.g., patient, practitioner, personnel) to implement and guide practice decisions (Christenbery, 2017). This evidence-based practice model helped to create a plan since it identified the trigger of the problem, gather the data, and critiqued and synthesize the research, due to which one may identify necessary interventions.
Decision-making in the development of the plan was based on analyzing information about modern ways to improve the provision of remote health services. Thus, nowadays, many developments are conducted to create a modern technological environment for collaborating in the healthcare sector (Vlamos, 2017). It includes not only the use of existing remote collaboration databases but also the development of new ones. For example, the ARTEMIS project allows practitioners to consult with professionals remotely and have easy access to the necessary multimedia information (X-Rays, ultrasound, voice annotations) (Vlamos, 2017). Thereby, this evidence became the most relevant and useful while making decisions regarding a care plan. It was a credible source since one took it from the reviewed author, and the rationale that was used to determine relevance and usefulness was the source website. Once applied this article creates the proposed care plan, thereby, the modern service provision sector is remote-oriented, which formulates the relevance of the source.
Consequently, one may conclude that developing methods to improve patient outcomes and safety is a priority. The proposed plan for the implementation of software and personnel actions corresponds to the two main principles of the task, namely safety and result. In addition, it is worth noting strategies to mitigate the challenge of interdisciplinary collaboration includes those related to the improvement of communication: the development of modern connection types, and remote treatment methodologies. It also formulates benefits to deal with challenges to planning care within the context of a remote team, namely developing better service provision.
Christenbery, T. L. (2017). Evidence-based practice in nursing: foundations, skills, and roles. Springer Publishing Company.
Kanagachidambaresan, G. R. (2020). Role of edge analytics in sustainable smart city development: Challenges and solutions. John Wiley & Sons.
Linsley, P., Kane, R., & Barker, J. H. (2019). Evidence-based practice for nurses and healthcare professionals. Sage.
Vlamos, P. (2017). Genedis 2016: Geriatrics. Springer.