Nowadays, one may observe the rapid technological development in many areas, including medicine. Considering the service delivery sector’s orientation towards the remote service provision, it is essential to know strategies to improve the remote health care services delivery. It articulates the necessity to develop an evidence-based care plan to improve the maintenance of a patient based on the Villa Health Remote Collaboration on Evidence-Care media scenario. The plan is based on two key factors in the successful delivery of health care services: patient safety and outcome.
Some difficulties can accompany the remote provision of health care services and interdisciplinary cooperation. In respect that the basic principle of performance is based on remote care, it entails applying online technologies. Remote treatment leads to increase healthcare productivity, enabling evidence-based care and more efficient patient case management for patients (Kanagachidambaresan, 2020). However, it causes the possibility of confidential data leakage and complexity when considering additional information about the Villa Health patient, including analyzes, X-rays, etc. This fact formulates the first part of the evidence-based plan, namely the security aspect. Thus, it is proposed to develop specialized software for remote medical services provision, which will be centrally implemented in organizations similar to Villa Health.
A prerequisite for high-quality remote delivery of medical services is the availability of sufficient information. According to Linsley et al. (2019), EBP (Evidence-Based Practice) aims to give nurses the best evidence-based data available. Therefore, according to the evidence-based plan, the software will not only encrypt the Villa Health patients’ data to prevent leakage but also have all the extensive information about the patient. This information will include the EMR (Electronic Medical Record), in addition, it will allow patients to fulfill all necessary additional information to be used by nurses. Personnel will be able to have quick access to all the necessary data since it will be concentrated in one place: the patient’s personal account. The EBP includes providing excellent care delivery and encouraging effective nursing interventions (Linsley et al., 2019). Thereby, the proposed evidence-based plan satisfies two main factors of successful care, namely safety and outcome for Villa Health patients.
The most relevant and useful information was found in the book by Linsley, Kane, and Barker, 2019, where the well-established concept of evidence-based practice is introduced. Indeed, the authors of this piece of writing explained the fundamental importance of this type of practice and its influence on the nursing profession in the modern healthcare system. The decision-making method and the approach to treating patients with various medical conditions are two main aspects that are changing because of the evidence-based practice, as the scholars mention in the book. Moreover, the book is highly relevant because it describes current tendencies in the medical spheres when knowledge is become the most significant factor of an effective and ethical worker. That is why it is useful to consult such materials while making the care plan that could provide maximum satisfaction and gratification for the patients and the caregivers. It was taken into consideration while making decisions about the plan that a combination of clinical experience, individual practice, and patient preferences should always be used as a primary strategy. Indeed, these three factors combined are a guarantee of making a well-managed care plan.
Additionally, in the book, Linsley, Kane, and Barker set goals for applying the evidence-based practice in the real medical field that were quite useful and credible for making an individual care plan. First, the scholars mentioned the importance of resolving any probable errors in the clinical setting and providing best possible care delivery. Hence the EBP helps the nursing community increase their efficiency and compassion when working with patients. Second, the authors argued that modern medical practice requires the completion of the following goals: to reduce variations in care and encourage effective nursing interventions. That can be definitely applied to the aforementioned care plan because effective nursing interventions without any excessive variations is a number one goal for such kinds of decision-making.
The evidence-based plan for Villa Health patients’ outcomes and safety improvement includes several phases. The first phase is the software development itself, further, it is necessary to carry out a centralized implementation of software in Villa Health and other institutions providing remote medical services. After that, one needs to inform the staff about the features of the software and conduct training. Accordingly, it is necessary to inform the patients by posting advertisements on websites and other resources. The software will contain the user manual for patients, and its interaction will be intuitive and simple.
The proposed plan addresses the aspect concerning the importance of having complete information, as it can sometimes affect the outcome of the service delivery process. According to the scenario considered, the patient had some red marks on the ribs, which were further observed by nurses through a camera. The main point in the remote health care provision is increasing patient satisfaction (Kanagachidambaresan, 2020). However, incomplete information and the necessity to view important visible symptoms through a camera can lead to some difficulties. Thus, the proposed software would include detailed images of all visible symptoms uploaded to the patient’s personal account.
The proposed plan is based on the Iowa Model of EPB, which focuses on the entire healthcare system (e.g., patient, practitioner, personnel). This is used to implement and guide practice decisions (Christenbery, 2017). Additionally, Iowa Model of evidence-based practice has proven its credibility and usefulness when working on the care plan when it comes to complex decision-making. Indeed, it might be complicated to form well-working methods that are evidence based so that the patient satisfaction is the highest possible. However, the Iowa Model is rather helpful as it describes multiple crucial factors of successful nursing practice in our contemporary world. Moreover, the book by Christenbery is credential as it gives particular methods of applying ethical EBP competencies in the real medical practice. The importance of nursing’s commitment to best clinical decisions is emphasized in the Iowa Model as well. Thus, it is evident from the works of the scholars that only well-sorted knowledge with practical experience can lead to making the most convenient care plan.
Furthermore, the book by Christenbery is credential and critically acclaimed because it does not just describe the basics and intricacies of the current discourse around the evident-based practice. Its main aim is to teach future specialists in the healthcare sphere to learn how to implement new tendencies and technologies into the adjusted system of care delivery. This approach helps to see a bigger picture and understand the significance of development and evaluation of any kinds of the EBP projects. Therefore, the change theories and practical advice that the author implemented were quite useful for the individual care plan.
In other words, the way this model is performing has become its core principle: the analysis of the entire health care system and its infrastructure. In other words, according to the proposed plan, the software will affect many parts of the remote health services provision chain. Firstly, it concerns the patient, namely, downloading data and interacting with the personal account. Further, the medical staff analyzes this data and enters into communication between other departments and the patient.
Decision-making in the development of the plan was based on analyzing information about modern ways to improve the provision of remote health services. Thus, nowadays, many developments are conducted to create a modern technological environment for collaborating in the healthcare sector (Vlamos, 2017). It includes not only the use of existing remote collaboration databases but also the development of new ones. The main goal is to simplify the process of cooperation and to make information more easily accessible. For example, the ARTEMIS project allows practitioners to consult with professionals remotely and have easy access to the necessary multimedia information (X-Rays, ultrasound, voice annotations) (Vlamos, 2017). It has become relevant and useful evidence in prioritizing decisions while developing the plan. The criteria for evaluating the usefulness of evidence was the modern remote-oriented vector of service provision.
Consequently, one may conclude that developing methods to improve patient outcomes and safety is a priority. The proposed plan for the implementation of software and personnel actions corresponds to the two main principles of the task, namely safety and result. In addition, it is worth noting that in the interdisciplinary collaboration on the example of the Villa Health case, an effective strategy for improving services would be the development of communication. It formulates the main objective of the proposed plan, namely the technical features of the software.
Christenbery, T. L. (2017). Evidence-based practice in nursing: foundations, skills, and roles. Springer Publishing Company.
Kanagachidambaresan, G. R. (2020). Role of edge analytics in sustainable smart city development: Challenges and solutions. John Wiley & Sons.
Linsley, P., Kane, R., & Barker, J. H. (2019). Evidence-based practice for nurses and healthcare professionals. Sage.
Vlamos, P. (2017). Genedis 2016: Geriatrics. Springer.