Organizational environment is one of the healthcare aspects that relies on interpersonal relationship climate. In turn, these relationships can be built using integrating quality, safety, and collaboration into practice. One of the examples that can be mentioned here is employee satisfaction and turnover rate. It may recurrently happen that the lack of an employee-friendly organizational environment will lead to constant baffles and confusing decisions.
In the majority of modern healthcare facilities, even the amount of workload is perceived as one of the environmental facets that contribute to the development of an adequate organizational culture. Here, we can also address the issue of unbalanced nurse-to-patient ratios that commonly affect patient outcomes and the effectiveness of long-term care. This is why healthcare facility administrations have to take into consideration the length of shift and outpatient settings. I have personally been a part of a situation where several healthcare facility employees had to work overtime because of incorrect staffing practices. In that case, the facility was not able to prevent the human factor from interfering with the daily routine at the hospital.
Collaboration in Healthcare
The evidence shows that the healthcare workers’ motivation and behavior significantly impact patient outcomes and the overall quality of healthcare because of a strict interconnection between the concepts of quality, safety, and collaboration (Persily, 2014). There is also evidence in the literature regarding the idea that a supportive workplace climate is much more efficient – especially when appropriate leadership practices are applied and the team is motivated to provide high-quality care (Kelly, Vottero, & Christie-McAuliffe, 2014).
Several organizational attributes can be applied to minimize the level of dissatisfaction among healthcare workers and increase patient safety. Here, it may be concluded that the three interconnected factors mentioned above should always be expected to impact organizational climate. In perspective, quality, safety, and collaboration will be associated even with the costs of healthcare services.
In their research on the subject, Braithwaite, Marks, and Taylor (2014) found that eight key factors support healthcare quality and positive patient outcomes – staff, implementation aptitude, preparedness for change, types of change, available resources, the overall level of influence, expected outcomes, and sustainability. Regardless of the obstacles that can adversely affect patient satisfaction and outcomes, the combination of quality, safety, and collaboration is virtually impeccable.
Braithwaite, J., Marks, D., & Taylor, N. (2014). Harnessing implementation science to improve care quality and patient safety: A systematic review of targeted literature. International Journal for Quality in Health Care, 26(3), 321-329. Web.
Kelly, P., Vottero, B. A., & Christie-McAuliffe, C. A. (2014). Introduction to quality and safety education for nurses: Core competencies. New York, NY: Springer.
Persily, C. (2014). Team leadership and partnering in nursing and health care. New York, NY: Springer.